At Goldlodge, we strive to deliver your products safely and on time. Here’s everything you need to know about our shipping process.
1. Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Custom or made-to-order items may require additional time.
2. Shipping Rates & Delivery Times
Shipping is available within the USA and select international locations.
| Region | Estimated Delivery | Standard Shipping Fee |
|---|---|---|
| USA | 4–7 business days | $4.99 or free over $75 |
| International | 10–20 business days | Varies by destination |
Note: Delivery times may vary during holidays or high-demand periods.
3. Tracking Information
Once your order is shipped, you’ll receive an email with tracking details. Please allow 24–48 hours for tracking updates to appear.
4. Lost or Delayed Packages
If your order is significantly delayed or lost, contact us at Support@goldlodge.store. We will investigate and resolve the issue promptly.
5. Customs & Duties (International Orders)
Customers are responsible for any customs fees, taxes, or import duties imposed by their country.
6. Address Accuracy
Please ensure your shipping address is accurate at checkout. We are not responsible for packages lost due to incorrect or incomplete addresses.